Frequently Asked Questions

Who may register with us?

Any person living within the Practice area may apply to register.

This area is agreed with NHS Forth Valley and includes the University Campus, Bridge of Allan, Dunblane, Causewayhead, Menstrie, Cambuskenneth and some parts of Stirling. However as our services are predominantly aimed at patients in tertiary education, we have a restricted catchment area for patients with non University links.

Your registration is with Airthrey Park Medical Centre. You may choose which doctor you wish to see.

If you are interested in registering with us, the reception staff will be able to advise.

When are we open?

8.00am - 6.00pm Monday-Friday

An Evening Surgery is held on Tuesdays by appointment only for those patients who find it difficult to attend during normal working hours with appointments until 8.30pm. Surgeries are held throughout the day.

How do I make an appointment?

Telephone 01786 463831 between 8:00am - 6:00pm Monday - Friday, or call at reception to make an appointment.

With whom do I make an appointment?

When a doctor appointment is not immediately available, please be aware that our Practice Nurses have a wide remit, including an active role in Screening Clinics, Immunisation, taking blood samples for the laboratory, ear syringing, dressings etc, and may provide a satisfactory alternative.

What about home visits?

If you are ill and feel you cannot come to the Medical Centre, phone or ask someone else to call or phone. Home visits will be made if clinically appropriate. Requests for home visits should be made before 10.00am if possible.

Nights, Weekends and Public Holidays

If you require urgent medical care 6 p.m. - 8a.m. Monday to Friday, weekends and Public Holidays, you should contact NHS 24 on 08454 242424.

An experienced nurse will provide appropriate advice or arrange further assessment or treatment. Information on NHS 24 is available on their website at www.NHS24.com

Staff Training

Along with all Practices in the area, Airthrey Park Medical Centre will close one afternoon per month during semester time for training purposes.

Repeat Prescriptions

If you suffer from a condition requiring repeat supplies of medicine the doctor may authorise repeat prescriptions, provided there has been prior consulation with the doctor.

Any requests, either in person, by telephone or in writing, should be made to the Medical Centre before 12 noon Monday to Friday. Authorised repeat prescriptions will be available at 3.00pm the next working day from the Medical Centre or, if previously indicated, the Campus Pharmacy. After receiving your repeat prescription the form attached to the right hand side can be used for any future requests by ticking the medicine(s) required and the preferred collection point.

Facilities for the Disabled

Three car parking spaces outside the Medical Centre are reserved for disabled drivers. There is a ramped entrance for wheelchair access and a toilet equipped for disabled patients.