We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
Please note, as the risk of COVID-19 is still at a substantial risk, we ask all patients to take into consideration face coverings and social distancing when in the surgery.
In order to protect the health of both patients and healthcare workers, we would request that you only visit the health centre if absolutely necessary. We are currently unable to offer routine appointments.
If you feel you need routine medical attention/advice, please phone us on 01786 463831 between 8am – 11am for a call back. A GP or nurse will call you back and arrange appropriate care. Please do not email the practice with your medical issues but telephone for a call back in the first instance
If you have a face-to-face appointment, please do not arrive early – try to come at your appointment time.
We are also suspending online booking and walk-ins at this time.
If you are eligible for a vaccination in the cohort’s that are currently being recalled (1-6) but have still not received your letter, please use this form to contact them: https://www.nhsinform.scot/covid-19-vaccine/invitations-and-appointments/missing-appointment-details. Alternatively, there is a number for queries regarding appointments – 0800 130 3120.
Hub arrangements
The next phase of the Covid Vaccination Programme begins on the 1st March 2021 targeting 16years-65 years at risk and unpaid carers. Patients will be vaccinated within one of the community hubs, scheduling and letters are being coordinated through a new national scheduling system (Service Now). The national scheduling tool appoints patients based on proximity to the nearest community hub, therefore by postcode rather than by GP Practice code which differs from previous vaccination programmes like the flu programme..
Enquiries related to Covid vaccination please call Scottish COVID-19 Vaccination Helpline on 0800 030 8013 (available 8.00am–8.00pm 7 days a week).
The latest information on the COVID-19 vaccination programme in Forth Valley is also available on NHS Forth Valley website by visiting https://nhsforthvalley.com/covid/covid-19-vaccination. Other information on the COVID-19 vaccination programme in Scotland is also available on the NHS Inform website by visiting: https://www.nhsinform.scot/healthy-living/immunisation/vaccines/coronavirus-covid-19-
Patients in the relevant priority group(s) will be contacted directly by NHS Forth Valley and not the practice.
The estimated delivery timeframes for the vaccinations are as follows. Please check back for any updates.
| Category | Time by/from |
| >80 years. Health & Social Care Workers | By 5th February 2021 |
| >75 years | By mid February 2021 (14th February) |
| >70 years & clinically vulnerable | By mid February 2021 (14th February) |
| >65 years | By end of February 2021 (28th February) |
| >16 – 65 years at risk | From 1st March 2021 |
| >60 years | From 1st April 2021 |
| >55 years | From 1st April 2021 |
| >50 years | From 1st April 2021 |
