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Book an Appointment

If you require medical attention, please call 01786 463831 to arrange a routine appointment or if your matter is more urgent, an on-the-day appointment – this can be done over the phone or face-to-face. Please only come at your appointment time. Nurse appointments such as blood tests are in the practice but you must have discussed with a GP first hand or have bloods done regularly.

It is easier and quicker to manage appointments via our online service. Simply log in and select an option.

One Appointment is for ONE patient only Please make a separate appointment for each person wishing to see the doctor or nurse, this includes families and young children.

Can another Healthcare Professional help?

Do you need to see the GP?

Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.

For real life-threatening emergencies such as those below – RING 999

  • Chest pain (suspected heart attack)
  • Suspected stroke
  • Suspected meningitis
  • Anaphylactic shock (severe allergy)
  • Heavy bleeding or deep lacerations
  • Fluctuating levels of consciousness or completely unconscious
  • Difficulty breathing or stopped breathing with a change in colour
  • New seizure, fit or uncontrollable shaking

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are late for an appointment you may be asked to re-book.


These services are for registered patients. On advice on registration please see the advice regarding catchment areas and how to register.

Evening Appointments

Evening doctor telephone appointments are pre-bookable on a Tuesday from 5.00 – 6.00pm.

Routine Appointments

Consultations are by appointment only. You can book a routine appointment by phoning 01786 463831 or if your matter is urgent, you can have an on-the-day appointment.

If you wish to see a particular doctor you may have to wait longer for their next appointment. We try our best to keep to our allocated times (15 minutes for a single appointment). If you have more than one issue to discuss, please book a double appointment.

Specific Clinics

For Sexual Health please contact reception to book. We have set clinics for coils/implants etc.

Telephone Consultation

Please phone 01786 463831 to arrange a telephone consultation. Currently if you phone for an appointment, you will be offered if you prefer it to be in person or over the phone

Urgent/Emergency Appointments

If you think your condition needs urgent attention please call the medical centre reception on 01786 463831. Please advise the receptionist briefly of your emergency, they will then arrange an on the day appointment for you.

Urgent cases will always be seen promptly, but you cannot specify a GP, it will be the one on-call. Be aware, you cannot specify male or female, however, if the GP feels you need to be seen by one, this will be taken into account. 

If you need urgent advice, a doctor is always on-call between the hours of 8.00am to 6.00pm Monday to Friday.

Walk-in surgery

We have a new appointment system made up of routine and urgent appointments. If your matter is urgent you will be seen, if it is a routine/ongoing issues, please make an appointment in advance.

Additional information

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.