When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the Surgery, once sufficient time has elapsed.
Please phone after 2:00pm for your results. Your call will be dealt with in the strictest confidence by the admin team who, acting on your GP’s instructions, will advise you of your results and if you need to make an appointment.
The practice does not phone you with a normal result. The medical admin team are advised on messages to pass on to patients re results, but are not medically qualified themselves. Any medical questions, please ask for GP advice, or book an appointment.
Please be aware that we can only give results to the patient concerned as we are bound by very strict rules of confidentiality. The exceptions would be – unless it is your child who is under the age of 12 or unless we have consent from the patient.
Most standard tests (blood work) will be back within 1-2 days, however some results may take longer (from weeks to a few months). This is because some results may need to be sent to elsewhere to be tested. Examples of these results include, but not limited to; smears, coeliac testing, allergy tests (RASTS), genetics and more.
Our Reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the Doctor.
You will be asked for some personal details when calling, this is to confirm your identity. The receptionist has the right to refuse the release of medical information if he/she feels that it does not pertain to the person calling. We hope that our patients find our high standards of confidentiality satisfactory with regard to releasing this type of information.
If the test was arranged by your hospital consultant
If your test has been carried out at a Clinic or Hospital please call the Clinic or Hospital for the result, as we cannot action tests which have been requested by other Clinicians outwith the practice. If the consultant’s secretary or colleague inform you they will send the results to your GP, explain that you want the results from the specialist who arranged them who is in by far the best place to give appropriate advice.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Information about your laboratory tests
For information on what your laboratory test results mean please visit Lab Tests Online.
All specimens must be provided in a suitable container and marked clearly with name, date of birth, date provided and reason for the specimen.
Failure to do so may mean that the test will need to be repeated – Please note that when bringing in a sample to the surgery, only samples in the correct container can be accepted. These are available from reception.